Difference between revisions of "Queue Management/Setup"
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[[File:Qm_mainqueuesetup.png|thumb|500px|Main Queue Setup screen]] | [[File:Qm_mainqueuesetup.png|thumb|500px|Main Queue Setup screen]] | ||
| + | ==General== | ||
| + | |||
| + | ;Reset Time | ||
| + | :At the specified time, the queue count will return to 0. | ||
| + | |||
| + | ;Maximum value for tickets/calls | ||
| + | :If not 0, when tickets reach the specified number, the count returns to 0. | ||
| + | |||
| + | ;Alert if maximum users waiting are reached | ||
| + | :Alerts the users using [[Queue Management/QM Pad|QM Pad]] that the specified limit was reached. | ||
| + | |||
| + | ;Allow ticket tolerance | ||
| + | :Allows recalling a cancelled ticket X tickets behind, being X the specified value. This is used in cases where someone already has a ticket but left and then arrives late. If that person arrives within X tolerance, it can be recalled. | ||
| + | |||
| + | ;Time in seconds to consider ticket cancelled | ||
| + | :If the time between calls from a single desk is shorter than the specified time, the ticket will be considered cancelled. This is a feature suitable for cases where the desks call tickets from a button and not a [[Queue Management/QM Pad|QM Pad]], since it's not possible to manually mark a ticket as answered from a button. | ||
| + | |||
| + | ==Calling Sound== | ||
| + | Specify the sound that is played when a ticket is called. | ||
| + | |||
| + | ==Communications== | ||
| + | ;Player Port | ||
| + | :In case the player port had to be changed it must be updated here so that the Queue Management system can update the player with the ticket calls. | ||
| + | |||
| + | ;Queue Port | ||
| + | :This port is the one where all ticket systems will connect, like QM Pads and ticket dispensers. | ||
{{clear}} | {{clear}} | ||
| + | |||
=Services/Desks= | =Services/Desks= | ||
[[File:Qm_servicesdesks.png|thumb|500px|Services/Desks screen]] | [[File:Qm_servicesdesks.png|thumb|500px|Services/Desks screen]] | ||
Revision as of 11:43, 14 January 2013
<languages />
<translate>
Main Queue Setup
General
- Reset Time
- At the specified time, the queue count will return to 0.
- Maximum value for tickets/calls
- If not 0, when tickets reach the specified number, the count returns to 0.
- Alert if maximum users waiting are reached
- Alerts the users using QM Pad that the specified limit was reached.
- Allow ticket tolerance
- Allows recalling a cancelled ticket X tickets behind, being X the specified value. This is used in cases where someone already has a ticket but left and then arrives late. If that person arrives within X tolerance, it can be recalled.
- Time in seconds to consider ticket cancelled
- If the time between calls from a single desk is shorter than the specified time, the ticket will be considered cancelled. This is a feature suitable for cases where the desks call tickets from a button and not a QM Pad, since it's not possible to manually mark a ticket as answered from a button.
Calling Sound
Specify the sound that is played when a ticket is called.
Communications
- Player Port
- In case the player port had to be changed it must be updated here so that the Queue Management system can update the player with the ticket calls.
- Queue Port
- This port is the one where all ticket systems will connect, like QM Pads and ticket dispensers.
Services/Desks
Users
Ticket Dispenser
Caller Buttons
Import/Export
Statistics
</translate>
